Online Support

If you're here because you've got a technical issue or are a current student needing help then we've got you covered. Check the options below to solve any issues...

If you're looking to become a student please don't hesitate to enquire today!

Support Options:

Top tips if you are having technical issues with the student portal.

  1. Contact the school via email or over the phone.

  2. Try using a different device.

  3. Clear your cookies and browsing data.

  4. Ensure your details are correct.

Instructions for clearing cache in Mozilla Firefox, including steps to access Privacy & Security panel and clear cookies and site data, with a link to support article.
Instructions for clearing the web browser cache in Safari, including steps to select Preferences, Advanced, Show Develop menu, and choose Empty Cache, with a screenshot showing Safari menu options on a computer screen.
Screenshot of a Google Search result for instructions on how to clear cache and cookies in Chrome, showing step-by-step guide with images.

Still need help?

Please contact Brendan - brendan@solihullmusicschool.co.uk